Elevate Your IT Service Management Performance

Transform user experiences with specialized XLA consulting services.

Uplift your ITSM Processes to support your Services

Vision Workshops

Define experience goals with our expert guidance.

Map user journeys to enhance their satisfaction.

Align business objectives with user experience strategies.

User Mapping
Strategy Development

Transforming IT Service Experience Together

At Mindora Consulting, we specialize in XLA consulting, enhancing user satisfaction and productivity through tailored strategies and workshops that align with your business objectives.

A group of people is engaged in a training session in a conference room setting. A presenter is standing and holding a sheet of paper, addressing the group seated at a round table. The attendees are actively listening, and there's a banner in the background advertising UX training. The room is well-lit, with a flipchart visible at one side.
A group of people is engaged in a training session in a conference room setting. A presenter is standing and holding a sheet of paper, addressing the group seated at a round table. The attendees are actively listening, and there's a banner in the background advertising UX training. The room is well-lit, with a flipchart visible at one side.
Exceptional service and support!

Mindora

"
Learn

Experience Level Agreements

Transform IT services by prioritizing user satisfaction and productivity through specialized XLA consulting.

XLA Vision Workshops
A group of people are gathered in a conference room, engaged in a UX training session. Two women are seated at a table with laptops, participating in the training. A large poster on the wall advertises UX Indonesia and a UX training series. Papers with diagrams are taped to the wall, and various electronic devices and cups are on the table.
A group of people are gathered in a conference room, engaged in a UX training session. Two women are seated at a table with laptops, participating in the training. A large poster on the wall advertises UX Indonesia and a UX training series. Papers with diagrams are taped to the wall, and various electronic devices and cups are on the table.

Collaborate to define experience goals aligned with your business objectives for success.

A group of people are sitting around a conference table in a meeting room. A woman is actively speaking while holding a laptop. In the background, there is a banner for a 'UX Training Series' and whiteboards covered with diagrams and notes. Several objects are on the table, including papers, notebooks, electronic devices, and drinks.
A group of people are sitting around a conference table in a meeting room. A woman is actively speaking while holding a laptop. In the background, there is a banner for a 'UX Training Series' and whiteboards covered with diagrams and notes. Several objects are on the table, including papers, notebooks, electronic devices, and drinks.
A laptop displaying a webpage with the text 'I design and develop experiences that make people's lives simple.' is placed on a wooden table. It is set in an outdoor seating area with white furniture and greenery in the background. The setting appears to be calm and conducive to work or relaxation.
A laptop displaying a webpage with the text 'I design and develop experiences that make people's lives simple.' is placed on a wooden table. It is set in an outdoor seating area with white furniture and greenery in the background. The setting appears to be calm and conducive to work or relaxation.
User Journey Mapping

Understand key user personas and their interactions to enhance overall user experience.

Implement comprehensive XLA strategies to elevate IT service performance and user satisfaction.

XLA Strategy Implementation

Mindora Consulting transformed our IT service performance, focusing on user satisfaction and productivity. Their XLA consulting made a significant impact on our business outcomes.

Alex Smith

A laptop computer with a website displayed on the screen featuring the text 'Exceptional Web Application design & development'. The laptop is on a dark surface, and the website has a clean and modern design with a light background and colorful text elements.
A laptop computer with a website displayed on the screen featuring the text 'Exceptional Web Application design & development'. The laptop is on a dark surface, and the website has a clean and modern design with a light background and colorful text elements.

★★★★★

Contact Us

A neatly arranged workspace features a laptop, a UX sketchbook, a keyboard, drawing tools, stencil templates, and wireframe sketches for a mobile app design. The environment appears organized and intended for user experience design work.
A neatly arranged workspace features a laptop, a UX sketchbook, a keyboard, drawing tools, stencil templates, and wireframe sketches for a mobile app design. The environment appears organized and intended for user experience design work.

Reach out to elevate your IT service performance through specialized XLA consulting tailored for you.

Experience

Transform user satisfaction with our XLA consulting.

MINDORA Consulting

Performance

mindoracontact@midoraconsulting.com

+61 430 190 680

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